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Official WhatsApp Business API Partner

Unlock the Full Power of WhatsApp for Your Business

Go beyond basic messaging. Set up WhatsApp Business API, send broadcasts to thousands, build chatbots, and create WhatsApp Flows — all managed by DoubleAM in Singapore.

Book a Demo See What's Possible
2B+
WhatsApp Users Worldwide
98%
Message Open Rate
3x
Higher Response vs Email
24/7
Automated Availability
The Problem

Still Using the Free WhatsApp Business App?

It gets the job done for a while — until your business starts growing and you hit these walls.

You can only broadcast to 256 contacts at a time — making promos and campaigns a tedious, manual affair.

Only one person can use the account at a time. Your team can't collaborate on customer conversations.

No automation, no chatbots, no flows — every reply has to be typed manually, even for repetitive questions.

You risk getting your number banned for sending bulk messages — Meta's spam filters don't play nice with the free app.

Our Services

Everything You Need on WhatsApp

From API setup to advanced flows — we handle the technical side so you can focus on your customers.

WhatsApp API Setup & Onboarding

We register your business with Meta, verify your number, set up the API, and connect it to your CRM — all within days. No developer needed. You get the green tick, multi-device access, and enterprise-grade reliability.

Green Tick Verification Multi-Agent Access CRM Integration

Broadcast & Bulk Messaging

Send promotions, updates, and reminders to thousands of contacts with a single click. Segment your audience, schedule campaigns, personalise messages with dynamic fields, and track delivery, read, and reply rates in real time.

Unlimited Recipients Audience Segments Campaign Analytics

Chatbot & AI Integration

Deploy intelligent chatbots that answer FAQs, qualify leads, and collect information — all on WhatsApp. Connect with AI models for natural, human-like conversations that handle support tickets, bookings, and sales enquiries 24/7.

AI-Powered Replies Lead Qualification 24/7 Support

WhatsApp Flows

Build interactive, app-like experiences right inside WhatsApp. Create appointment booking forms, feedback surveys, product catalogues, and registration flows — no app download required. Customers complete actions without ever leaving the chat.

In-Chat Forms No App Required Rich Interactions
How It Works

Up and Running in 4 Simple Steps

We handle the heavy lifting — you just show up for the demo and let us take it from there.

1

Book a Demo

Tell us about your business, goals, and how you currently use WhatsApp.

2

API Setup

We register your number with Meta, verify your business, and connect the API to your systems.

3

Configure & Test

We build your chatbots, flows, broadcast templates, and automations — then test everything thoroughly.

4

Go Live

Launch with confidence. We monitor performance and optimise as your messaging scales.

Compare

WhatsApp Business API vs Free App

The free app is fine for solo operators. The API is built for businesses that want to scale.

Business API
Free App
Unlimited Broadcasts
Multiple Agents / Devices
Chatbot & AI Automation
WhatsApp Flows
Green Tick Verification
CRM / Tool Integrations
Campaign Analytics
Scalability
Unlimited
256 max
Transparent Pricing

Meta's Official WhatsApp API Rates

WhatsApp API is priced per message by Meta. There are no hidden fees — you only pay for what you send.

Rates below are set by Meta and vary by recipient's country. Prices shown in USD per message.

Message Category Singapore / Rest of APAC Malaysia Indonesia
Marketing $0.0732 $0.0860 ~$0.0358
Utility $0.0113 $0.0140 ~$0.0218
Authentication $0.0113 $0.0140 ~$0.0218
Service (Customer-Initiated) FREE FREE FREE
Free Service Window Reply free for 24 hours when a customer messages you first. Timer resets with each new message.
Click-to-WhatsApp Ads Leads from CTWA ads get a free 72-hour messaging window — all template categories included.
Per-Message Billing As of Jan 2026, Meta charges per template message sent. No more conversation-based billing.
Use Cases

WhatsApp API Works Across Industries

From retail to healthcare — if your customers are on WhatsApp, we can help you reach them better.

E-Commerce & Retail

Order confirmations, shipping updates, abandoned cart recovery, and product catalogues.

Healthcare & Clinics

Appointment reminders, prescription notifications, patient onboarding forms via Flows.

Real Estate

Property alerts, viewing schedulers, lead qualification chatbots, and document collection.

Education & Courses

Enrollment flows, class reminders, fee notifications, and student support bots.

F&B & Restaurants

Menu sharing, reservation confirmations, loyalty broadcasts, and feedback surveys.

Professional Services

Client onboarding, invoice reminders, case updates, and appointment scheduling.

Finance & Insurance

OTP authentication, policy renewals, claim updates, and secure document sharing.

Travel & Hospitality

Booking confirmations, itinerary updates, check-in flows, and concierge chatbots.

Beyond WhatsApp

WhatsApp Is Just the Beginning

Once your WhatsApp API is set up, you've unlocked the foundation for full business automation. DoubleAM connects WhatsApp to your entire sales and support ecosystem — so every message triggers the right action.

Auto-assign leads from WhatsApp to your sales pipeline
Trigger follow-up sequences based on customer replies
Sync conversations with your CRM, email, and calendar
Deploy AI employees that handle calls, chats, and reviews
Build end-to-end workflows — zero coding required
Explore AI Employee

Voice AI

Answer calls and qualify leads automatically

Conversation AI

Reply to every channel instantly, 24/7

Reviews AI

Collect and respond to reviews on autopilot

Workflow AI

Build automations without writing code

FAQ

Frequently Asked Questions

What is the WhatsApp Business API and how is it different from the free app?▼
The WhatsApp Business API is Meta's official solution for medium and large businesses that need to communicate at scale. Unlike the free WhatsApp Business app (limited to 256 broadcast contacts, single-device use, and no automation), the API supports unlimited broadcasts, multi-agent access, chatbot integration, WhatsApp Flows, CRM connectivity, and detailed analytics. It's the backbone behind the WhatsApp experiences you see from banks, airlines, and major brands.
Do I need a new phone number for the API?▼
You can use your existing business number or register a new one. If you migrate your current WhatsApp Business number to the API, you'll lose access to the free app on that number — but you'll gain all the enterprise features. We guide you through the migration process and ensure zero downtime for your customers.
How much does WhatsApp API cost?▼
WhatsApp API pricing is set by Meta and charged per template message. Rates vary by message type and the recipient's country. For Singapore (Rest of APAC), marketing messages cost approximately $0.0732, utility messages $0.0113, and authentication messages $0.0113 per message. Service replies within the 24-hour customer-initiated window are completely free. On top of Meta's fees, DoubleAM charges a platform fee for setup, hosting, and support — we'll walk you through the full cost during your demo.
What is the Green Tick and how do I get it?▼
The green tick (officially called "Official Business Account" badge) is a verified checkmark next to your business name on WhatsApp. It signals trust and authenticity to your customers. To qualify, your business needs a verified Meta Business Manager, a registered domain, and a consistent online presence. We handle the entire application process for you as part of our onboarding.
Can I send promotional messages via the API?▼
Yes — unlike the free app, the WhatsApp Business API fully supports marketing and promotional messages via approved template messages. You can send product launches, seasonal offers, event invitations, re-engagement campaigns, and more. All templates need to be approved by Meta before use (we handle submission), and recipients must have opted in to receive your messages.
What are WhatsApp Flows?▼
WhatsApp Flows let you build interactive, app-like experiences directly inside the WhatsApp chat. Think of them as mini-forms or micro-apps — customers can book appointments, fill out surveys, browse product catalogues, register for events, or complete onboarding steps without ever leaving WhatsApp. It dramatically reduces drop-off compared to redirecting customers to external websites.
How long does setup take?▼
Most businesses are fully live within 1–2 weeks. The API registration with Meta typically takes 1–3 business days. After that, we configure your chatbots, message templates, broadcast segments, and WhatsApp Flows based on your specific needs. We test everything end-to-end before going live. More complex setups with multiple integrations may take up to 3 weeks.
Is my data safe with WhatsApp API?▼
Yes. WhatsApp uses end-to-end encryption for all messages. The Business API is hosted on Meta's infrastructure and complies with global data protection standards. DoubleAM does not store message content — all data stays within your CRM and WhatsApp's encrypted pipeline. We also follow Singapore's PDPA guidelines for handling customer information.

Ready to Scale Your WhatsApp?

Book a free demo and see how WhatsApp Business API can transform your customer communication.

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