Keep your existing WhatsApp number and chat history.
Still reply directly from your phone when needed.
Use DoubleAM's CRM for campaigns, automations, and AI agent replies.
Don't worry, we can help!
Connect with your WhatsApp Business App or Setup with a New WhatsApp Number
Your WhatsApp runs in two places:
On your phone (normal WhatsApp/Business app)
Inside HighLevel (for automations, workflows, bulk sends, AI employees)
Conversations sync into your CRM inbox and trigger workflows.
Campaigns and AI employee messages send from the CRM without affecting your phone’s use.
Customer messages you → 24-hour free window for any reply (template or free-form).
You send an approved template to start the chat → billed per conversation (24 hours per category).
If a customer clicks a WhatsApp Ad or Page button → 72-hour free window (must respond within 24 hours to activate).
Ready to get started?
Marketing
Announcements, promotions, retargeting.
Utility
Order updates, reminders, account alerts.
Authentication
OTPs and account verification
All templates must be pre-approved by Meta before use. You can add buttons (quick reply, visit website, call, copy code, opt-out) and media.
Market | Marketing (USD) | Utility (USD) | Service (USD) |
---|---|---|---|
Rest of Asia Pacific (incl. Singapore) | 0.0805 | 0.0173 | 0.0 |
Singapore | 0.0805 | 0.0173 | 0.0 |
Malaysia | 0.0946 | 0.0154 | 0.0 |
Indonesia | 0.0452 | 0.022 | 0.0 |
Thailand | 0.0805 | 0.0173 | 0.0 |
Vietnam | 0.0805 | 0.0173 | 0.0 |
Argentina | 0.068 | 0.0374 | 0.0 |
Brazil | 0.0688 | 0.0088 | 0.0 |
Chile | 0.0978 | 0.022 | 0.0 |
Colombia | 0.0138 | 0.0002 | 0.0 |
Egypt | 0.118 | 0.0057 | 0.0 |
France | 0.1575 | 0.033 | 0.0 |
Germany | 0.1502 | 0.0605 | 0.0 |
India | 0.0118 | 0.0015 | 0.0 |
Israel | 0.0388 | 0.0058 | 0.0 |
Italy | 0.076 | 0.033 | 0.0 |
Mexico | 0.048 | 0.011 | 0.0 |
Netherlands | 0.1757 | 0.055 | 0.0 |
Nigeria | 0.0568 | 0.0074 | 0.0 |
Pakistan | 0.052 | 0.0059 | 0.0 |
Peru | 0.0773 | 0.022 | 0.0 |
Russia | 0.0882 | 0.044 | 0.0 |
Saudi Arabia | 0.0501 | 0.0127 | 0.0 |
South Africa | 0.0417 | 0.0084 | 0.0 |
Spain | 0.0677 | 0.022 | 0.0 |
Turkey | 0.012 | 0.0058 | 0.0 |
United Arab Emirates | 0.0422 | 0.0173 | 0.0 |
United Kingdom | 0.0582 | 0.0242 | 0.0 |
North America | 0.0275 | 0.0044 | 0.0 |
Rest of Africa | 0.0248 | 0.0044 | 0.0 |
Rest of Central & Eastern Europe | 0.0946 | 0.0388 | 0.0 |
Rest of Latin America | 0.0814 | 0.0124 | 0.0 |
Rest of Middle East | 0.0375 | 0.0173 | 0.0 |
Rest of Western Europe | 0.0651 | 0.033 | 0.0 |
Other | 0.0664 | 0.0085 | 0.0 |
Unlock advanced messaging, automation, and customer engagement tools today.
Yes, but you must delete the WhatsApp account currently linked to that number before onboarding. Once deleted, you can register it for the API. Note: Chat history cannot be migrated.
Use Coexistence if you wish to keep your current number!
WhatsApp: For personal messaging only.
WhatsApp Business App: For small businesses; limited automation and single-device use.
WhatsApp Business API: For medium to large businesses; supports automation, CRM integration, multiple users, and advanced templates.
Coexistence allows you to keep using your existing WhatsApp Business App while integrating it with CRM tools via the WhatsApp Cloud API, so you retain your number and contacts.
No, there is no setup fee.
While personal use is free, WhatsApp Business API charges per conversation window based on the customer’s country and message type (Marketing, Utility, Authentication, Service).
You can verify via SMS or phone call OTP after adding your number to your account.
Double-check your business info, use a new number not active on WhatsApp, and try a different verification method.
No, your profile must be managed from the WhatsApp Business App.
Automation, multi-user access, CRM integration, and pre-approved template messaging.
No, once migrated to the API, it cannot be moved back.
Use WhatsApp Coexistence!
Your account is already linked to another location and must be disconnected first.
Meta limits the number of marketing messages a person can receive from all businesses to maintain quality.
Around 1% of users may not receive marketing messages unless an active conversation exists.
DoubleAM offers expert setup, onboarding, and ongoing support for WhatsApp Business API.
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